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We would like to thank the following sponsors for their generous support:
H2020 EMPATHIC Project, UPV/EHU Universidad del País Vasco/Euskal Herriko Unibertsitatea,
HCI@UCD, MCI Management Center Innsbruck, TAGlab, ACM SIGCHI In-Cooperation
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Time
(CEST/UTC+2)
TypeTitleChairs or Authors (speakers)Article
(ACM)
Length
(mins)
∑ mins
6
- Day 1 (Wednesday 22nd July) -
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16:45–17:00CUI 2020 Welcome from the General ChairsCUI 2020 General Chairs:
Stephan Schlögl and María Inés Torres
1515
8
Rewatch the welcome remarks on YouTube
9
17:00–17:50Session 01Tools and frameworksSession Chair:
Martin Porcheron
10
Rewatch the session on YouTube
11
Full PaperUser Preference and Categories for Error Responses in Conversational User InterfacesSihan Yuan, Birgit Brüggemeier, Stefan Hillmann and Thilo Michael555
12
Short Paper"Alexa, How Do I Build a VUI Curriculum?"Christine Murad and Cosmin Munteanu1538
13
Short PaperIs your chatbot GDPR compliant? Open issues in agent designRahime Belen Sağlam and Jason Nurse16311
14
Short PaperDon't Believe The Hype! White Lies of Conversational User Interface Creation ToolsDaniel Rough and Benjamin Cowan17314
15
Short Paper"Do I have a say?": Using conversational agents to re-imagine human-machine autonomySupraja Sankaran, Chao Zhang, Mathias Funk, Henk Aarts and Panos Markopoulos18317
16
Panel Discussion50
17
- Break -
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18:00–18:45KeynoteDesigning the therapist in your pocket: scientific approaches to designing applications that help you manage your emotionsSteve Whittaker
Chair: Cosmin Munteanu
4545
19
Rewatch the keynote on YouTube
20
- Day 2 (Thursday 23rd July) -
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16:00–16:50Session 02Multi-party and user communitiesSession Chair:
Heloisa Candello
22
Rewatch the session on YouTube
23
Full PaperMental Workload and Language Production in Non-Native Speaker IPA InteractionYunhan Wu, Justin Edwards, Orla Cooney, Anna Bleakley, Philip Doyle, Leigh Clark, Daniel Rough and Benjamin R Cowan355
24
Full PaperWhat is the Best Action for Children to "Wake Up" and "Put to Sleep" a conversational agent? A Multi-Criteria Decision Analysis ApproachFabio Catania, Micol Spitale, Giulia Cosentino and Franca Garzotto4510
25
Short PaperDesigning Chatbots as Community-Owned AgentsMichal Luria, Joseph Seering, Jodi Forlizzi and John Zimmerman14313
26
Short PaperFinally a Case for Collaborative VR?: The Need to Design for Remote Multi-Party ConversationsAnna Bleakley, Vincent Wade and Benjamin R Cowan25316
27
Panel Discussion50
28
- Break -
29
17:00–17:50Session 03Speech synthesis and language generationSession Chair:
Donald McMillan
30
Rewatch the session on YouTube
31
Full PaperEmpathicSDS: Investigating Lexical and Acoustic Mimicry to Improve Perceived Empathy in Speech Dialogue SystemSebastian Zepf, Arijit Gupta, Jan-Peter Krämer and Wolfgang Minker255
32
Full PaperPersuasive Synthetic Speech: Voice Perception and User BehaviourMateusz Dubiel, Pilar Oplustil, Martin Halvey and Simon King6510
33
Full PaperTowards Situation-Adaptive In-Vehicle Voice OutputDaniela Stier, Katherine Munro, Ulrich Heid and Wolfgang Minker7515
34
Short PaperTransparency in Language Generation: Levels of AutomationJustin Edwards, Allison Perrone and Philip Doyle26318
35
Short PaperBeyond what is saidFermin Chavez Sanchez, Gloria Angelica Martinez de la Peña, Gloria Adriana Mendoza Franco and Erick Iroel Heredia Carrillo28321
36
Panel Discussion50
37
- Break -
38
18:00–19:00SocialThe Great CUI 2020 QuizQuizmasters:
Benjamin Cowan, Justin Edwards and Martin Porcheron
39
- Day 3 (Friday 24th July) -
40
16:00–16:50Session 04Usability and designSession Chair:
Minha Lee
41
Rewatch the session on YouTube
42
Full PaperIntentions, Meanings, and Whys: Designing Content for Voice-based Conversational Museum GuidesFabricio Barth, Heloisa Candello, Paulo Cavalin and Claudio Pinhanez855
43
Full PaperWhat Can I Say? Effects of Discoverability in VUIs on Task Performance and User ExperiencePhilipp Kirschthaler, Martin Porcheron and Joel E Fischer9510
44
Full PaperConversational User Interfaces on Mobile Devices: A SurveyRazan Jaber and Donald McMillan10515
45
Short PaperAre CUIs Just GUIs with Speech Bubbles?James Simpson23318
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Short PaperSpeech diversity and speech interfaces - considering an inclusive future through stammeringLeigh Clark, Benjamin Cowan, Abi Roper, Stephen Lindsay and Owen Sheers24321
47
Panel Discussion50
48
- Break -
49
17:00–17:50Session 05Conversational principlesSession Chair:
Benjamin Cowan
50
Rewatch the session on YouTube
51
Full PaperSpeech acts redux: Beyond request-response interactionsMinha Lee1355
52
Short PaperOn the Complexity in Task-oriented Spoken Dialogue SystemsStefan Ultes and Wolfgang Maier2138
53
Short PaperPragmatics research and non-task dialog technologyEmer Gilmartin and Christian Saam22311
54
Short PaperDecision Trees as Sociotechnical Objects in Chatbot DesignTeresa Castle-Green, Stuart Reeves, Joel E Fischer and Boriana Koleva27314
55
Short PaperTired of Wake Words? – Moving Towards Seamless Conversations with Intelligent Personal AssistantsShashank Ahire and Michael Rohs20317
56
Panel Discussion50
57
17:50–18:00Closing remarks and CUI 2021 informationCUI 2021 General Chairs:
Stephan Schlögl and María Inés Torres
1010
58
Rewatch the closing remarks on YouTube